Mission Statement

To make customers happy by understanding their needs and involving them in the IT solution.

Unique Value

Some customers like to hand all of their computer issues over to us and other customers just want us to lend a hand.

Lend-A-Hand Pros offers its customers a unique value proposition:

"We can fix or maintain it for you every time you need us or we can coach you on how to fix or maintain it yourself, which saves you lots of money in the long run. It's your choice."

So we essentially lend a hand to our customers who want to play a part in understanding how the issue can be solved, participate in the solution  selection, and understand what was done to resolve the issue. This also empowers our customers to handle future PC maintenance and repairs on their own and save money.

Alternatively, we can do all the work for you as needed. Or a combination of both.